Wearing masks

We all wear masks to varying degrees, and not just on Halloween. Some masks are to meant to keep us safe. Some are meant to project status.

But if we’re spending a lot of time tending to our masks, couldn’t we spend that time tending to ourselves instead?

If we shore-up our confidence ...

If we cultivate our friendliness ...

If we hone our professionalism ...

We will have less need for those masks, and we can freely interact with the world as ourselves.

stephen
Performance gap

How big is the gap between your usual good work, and the very best you can do?

What happens when we intentionally try to narrow that gap ... or eliminate it completely?

stephen
Focal point

While a young girl spoke to the audience, her father was recording video on his phone.

I could see his screen, and I noticed that the camera lens was focused on the podium ... not on his daughter. She was slightly out of focus while the podium was perfectly sharp.

Sometimes we’re in the right place at the right time, and we accidentally focus on the wrong thing. This happens both literally and figuratively.

And so it’s useful to pause from time to time to consider: what’s important here, and where am I focusing my attention?

stephen
Finding the good

Instead of being a flaw-finder, what if we tried to be a good-finder?

Instead of seeing shortcomings, what if we just looked for the good?

And what if we did this all week?

Or we decided to make it an ongoing practice?

This isn’t just a rhetorical musing; it’s a proposal.

stephen
Bad drafts

If you can’t write a good draft, then write a bad draft.

Write a few bad drafts.

The path to strong work often travels through weak iterations.

* * *

We don’t produce good work by pausing production until the work is good.

We produce good work by starting where we are, and shipping … and then doing it again, and again.

If you can’t start strong, then start weak. But you’ve got to start.

You don’t get better by hiding.

stephen
Fear

Fear will feel like a threat ... until you invite it to dance.

Then, everything changes.

You might not know all the moves. But the more you dance, the better you’ll get.

Don’t run from fear; dance with it.

stephen
I have time for this

Fill in the blank. “If I have time for _______, then I should have time for _______.”

When we don’t pay attention, our day can be very porous. Things that aren’t important can enter and take the place of what should be there instead.

It’s our job to have a wider vision. To prioritize. To choose what earns time in our day, and what does not.

Don’t let it happen passively. Make a choice based on what matters.

stephen
Offering help

“I can help with that.”

That phrase doesn’t carry much weight if you don’t follow through.

Unless you add a “here’s what I’ll do” and a “here’s when I’ll do it” ... saying, “I can help” is mostly just noise.

Of course you can help. Everyone can help. But what will you do, and when?

stephen
Giant portraits

The story I’ve heard is that in the 1960s, when Chuck Close was painting over-sized, photo-realistic portraits, a critic tried to discourage him.

“Galleries and collectors don’t want these portraits. No one is doing this kind of work.”

Close was undeterred. His reply was something like, “Good. I’ll be the only one.”

And indeed, Chuck Close became famous for his giant portraits.

* * *

Finding ourselves alone, or out on the edges ... that can be a good thing. There, we have space to grow. Space to make marks that are our own.

By contrast, the center is crowded. It’s hard to be noticed by being more in the center than everyone else.

But the edges? The edges are great places to explore. We might even find a voice that we can call our own.

stephen
Bench warming

Come off the bench.

This is your life and you’re a starter.

You’re not here to warm the bench. You’re not a backup.

You’re the main attraction.

Get out there and play.

stephen
Appreciation

They know how much you appreciate them. No need to say it out loud. They already know.

Or maybe they don’t know. Maybe what you’ve assumed is wrong, and they have no idea how you feel.

Just to play it safe, you’d better say something ... regularly.

stephen
How do you lean?

Do you lean in with curiosity? Or do you lean back with judgement?

Do you lean in with empathy? Or do you lean back with apathy?

Do you lean in with courage? Or do you lean back in fear?

Just like walking, the way you lean determines the direction you’re going.

stephen
Green grass

We can spend a long time thinking about how green the grass is on the other side of the fence.

Or we can tend to the grass under our feet, which can be made lush by the work of our hands.

We can be preoccupied with gazing over the fence, or we can get to work making things better right where we are.

The choice is ours.

stephen
Daily goal

In preparation for a month-long workshop, I had a pile of books to read. 30 days to prepare, and about 1,500 pages to consume. I set a goal for reading 50 pages every night.

After a week, I was slightly behind schedule. I re-calibrated to 56 pages per night.

A little later, I had fallen behind again, and ramped up to 62 pages.

When I had two days left, I still had 300 pages remaining: 150 pages each night.

What I realized was that for the first part of the month, even if I was far below my daily goal, it wouldn’t take much additional work to make up the lost ground.

But toward the end of the month, things changed substantially. With time compressed, the burden increased significantly each day.

Take a look at this graph showing how those 50 pages per night would have played out if I had delayed. If I had procrastinated, it wouldn’t seem so bad at first … but it would get tough eventually.

Sure, it’s simple math. But for me, seeing consequence of falling behind — seeing it so clearly — helps me to remember: a little bit each day goes a long way. Little by little, drip by drip.

Whether it’s reading, or exercising, or practicing a skill … whatever it is, the cost of delaying isn’t noticeable at first. But it can add up.

Let’s work each day so that big number goes in the “what I’ve done” column, and not the column for what’s left to do.

 
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stephen
Setting the tone

When you’re a leader ... your mood, your attitude, and your disposition set a tone.

People act — consciously and unconsciously — in response to how you act.

If you see that the group dynamic is not working, check on the tone your’re setting.

And here’s a secret: if you’re not the leader, and you choose to set a new tone that serves the group ... you automatically become a leader.

stephen
Ink

Write something in ink.

Not pencil.

Ink.

Commit to it.

Publicly.

Something you believe in.

And keep your word.

Then do it again.

stephen
On hold

The way you tell (or ask) someone to wait lays a foundation for their experience of waiting.

I called two competing companies recently. Each greeting was followed by on-hold music. Here’s what I heard:

Call One: “[Company Name] Hold.”

Call Two: “Hello! Thank you for calling [Company Name]. This is Barbara. Can you please hold for a moment?”

Afterwards, I used a stopwatch. The first way to answer takes two seconds. The second way takes four seconds ... five if you count my reply.

Is the first company so busy that they can’t afford those extra three seconds to answer the phone in a courteous way? Of course, during my hold, I had plenty of time to ponder the way the phone was answered.

The three seconds saved might have bought the employee some time, but it came at the cost of my positive feelings toward the brand, and ultimately my patronage.

And the second company? I was happy to hold for Barbara ... and she was just as friendly when she picked up again.

stephen
Turning screws

When you’re turning screws — particularly the cross-slotted variety — you have to push the driver into the head of the screw.

Interestingly, it doesn’t matter whether you’re loosening or tightening. Either way, positive engagement is needed for the driver to work.

It’s the same with any kind of change that we try to make. We need to lean in.

Sometimes it takes a little pressure. Sometimes it takes a lot.

But one thing is certain: no engagement ... no change.

So go ahead. Lean in.

stephen
Credit for trying

Most of the time, you’re not going to get credit for trying.

But you do get something. You get experience. You get the opportunity to learn. You get the thrill of doing something that might not work.

And you get to flex your persistence muscle, which will get stronger over time.

Credit or no, your willingness to try is worth something. It might even turn out to be worth a lot.

stephen
The right place

The person behind the desk asked, “Can I help you?”

I replied, “Maybe. I’m not sure if I’m in the right place.”

This happens sometimes, too, in an existential sense. We look around and we wonder, “Am I in the right place? Is this where I’m supposed to be?”

And there might be people along the way who help us to answer that question. But when our vision is clear, we can help others. We can choose the generous act of noticing someone doing right and saying, “I see you. You’re doing a good thing here.”

Or the more generous act of offering, “If it’s not here, then where is it that you want to go? I will do what I can to help you get there.”

stephen