Be wary of the colleague who says, “I’ve sent four emails, and I still haven’t received a reply!”

At some point, if we haven’t gotten what we want, we have to try a different approach.

Persistence has its place, but persistence alone doesn’t get us off the hook — particularly if our methods prove ineffective.

“I’ve tried it again and again,” is not the same as, “I tried one way, and then another, and then another.”

Because repeating a failed method over and over can be a way of hiding from the real work.

It’s not quite, “try, try again,” but rather, “try, try another way.”