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One small thing

In a tightly connected system, you can’t change one thing without the other parts being affected.

Whether it’s an assembly line, a golf swing, a check-in procedure, a line of code — change one thing, and it’s likely to influence other elements.

The risk is that by changing one small thing, everything else falls apart. That the system was built carefully, and the small thing is part of the whole. Designed with purpose.

The opportunity, however, is that one small change can sometimes make the difference between broken and working … or between acceptable and phenomenal.

Sometimes it’s just a matter of changing one small thing in the right way.

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