Anyone can coach perfect players.

Anyone can manage flawless employees.

But those players and employees don’t exist.

The best coaches and managers are those who can cultivate greatness within an imperfect team.

It’s not a matter of replacing personnel with those who err less. It’s about seeing the team where they are … and growing, mediating, and coaching them into the team they could be.

Who you recruit is only the first step. Where you take them is the longer, more important work.