Unsolicited feedback

Company surveys are frequent to the point of annoyance. “How did we do?” “Do you like us?” “How can we improve?”

And sometimes, we conduct informal surveys of our own. “How was I?” “How do you think that went?” “How do I look?”

Depending on what’s offered, the responses can be useful.

But it’s when unsolicited feedback is given — particularly the positive kind — that’s when we can be truly encouraged.

When someone is so moved by the work we do, that they feel compelled to express gratitude. To articulate appreciation.

That kind of goodness doesn’t come from scripted surveys, check-boxes, and responses motivated by “a chance to win” for participating.

That kind of goodness comes from personal connection and generosity.

When you receive it, embrace it. Soak it up, and then get back to being great at what you do.