Inside each of us, we have the entire spectrum of personality traits. They’re balanced in a particular way, of course, but they’re all in there.

So when trouble comes knocking... when we’re faced with a setback... when we’re challenged or threatened...

Who do we send to answer the door?

• Anger?

• Passivity?

• Aggression?

• Patience?

• Empathy?

• Creativity?

It might take practice, but if we want to, we can choose who answers the door...

...no matter who is doing the knocking.