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New appreciation

Nothing helps you to appreciate a task more than doing that task yourself for the first time. For example…

  • cleaning a toilet

  • doing the laundry

  • arranging chairs in a conference hall

  • checking math homework

  • coaching sports

  • driving a school bus

  • drafting equitable policy

  • serving peak hours while understaffed

  • managing customer complaints

When you do the task — when you learn what it takes, and you experience the particular challenges first-hand — you gain a visceral appreciation for what you might have previously taken for granted. You’ll be grateful for jobs well-done, and perhaps a little less critical when things aren’t quite up to scratch.